North Hertfordshire Museum is committed to the online privacy of all of its users. This privacy statement applies solely to information on this website. It has been written to give you a clear explanation of our data processing practices to safeguard you and your personal information.

If you have any questions or concerns relating to this policy and data protection please contact us via the contact page.

By using this website, you are accepting the terms and conditions of use contained within this policy. If this policy is not acceptable to you, please do not use this website.

Who we are

Our website address is:

What personal data we collect and why we collect it

We will not sell, share or rent any information on the website or data relating to its users to third parties in any way, unless:

  • it is stated on the web page at the point of collecting information from you, or
  • it is outlined in this policy statement, or
  • it is required by law.

We automatically receive and record information on server logs from your browser. We only monitor the IP (Internet Protocol) addresses of visitors to collect statistical data about usage patterns on our website. This information does not relate to any personal details of an individual, so all visitors to our site remain anonymous.

Users have several opportunities to register to receive email alerts, provide online views and comments about the website and services from our website. The information provided by users via this service will be acted upon according to the content of the communication. We may contact users in order to reply to the issues raised. This contact will be via email, unless an alternative is specified.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We do not share your data with anyone.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so that we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website, we also store the personal information you provide in your user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Notification of changes

From time to time it will be necessary to update this Privacy Policy. We may do this to ensure that our users are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it to a third party.

If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users; our preferred method is by email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy in force at the time the information was collected.

Copyright and ownership of data

North Hertfordshire Museum is the owner of the information on this site and all our written content is the copyright of North Hertfordshire District Council. Most of the images are the property of the Museum. We may from time to time use images and other content from other websites for purposes considered fair use under the Copyright, Designs and Patents Act 1988 and the Berne Convention. This provides allowance for “fair use” for purposes such as criticism, comment, news reporting, teaching, scholarship and research. Fair use is a use permitted by copyright statute that might otherwise be considered an infringement; non-profit, educational or personal use tips the balance in favour of fair use.

We will always try to credit the originator of digital material that we have used but, occasionally, the site where we originally found it carries no attribution. If we have used any content that belongs to you and have either not credited you or you wish to have it removed, please contact us.


A cookie is a means for your web page browser to hold a small amount of information either in memory or on your hard disk, for use during your website visit. Cookies do not damage your computer, since they cannot look into your computer and find out information about you or read any personal material kept on your hard drive.

There are two types of cookies: session and persistent cookies. Session cookies disappear after you close your browser, whereas persistent cookies are stored for a specified length of time on your hard disk, after which they expire automatically.

Like many other websites, ours uses both types of cookies. We use them only with our interactive pages, such as our contact form or when making comments, when it is necessary to maintain a unique identification on your browser whilst you use those pages.

Any cookies that are used or that remain on your PC do not contain any record of the information you may enter or any other personal information and are only used so that interactive sessions function correctly. No other website can read the id we store in our cookies and we do not read any information from other websites.

If you are concerned about accepting cookies, most browsers will allow you to refuse them to be stored on your machine but unfortunately, you will not be able to use our interactive pages if you do this.

If you follow any external links from our site to visit another website, you might encounter the use of cookies on those sites, which is beyond our control.


Access to all our user information is restricted. Only those who need the information to perform a specific task are granted access to personally identifiable information.

The servers on which we store personally identifiable information are kept in a secure environment which is continually monitored and tested.

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