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We are committed to the online privacy of everyone who uses this site. This privacy statement has been written to give you a clear understanding of how our online data processing practices work and why we use them.

By using this website, you are consenting to the terms and conditions of use contained within this policy. If this policy is not acceptable to you, please do not use the Museum’s website.

The use of terms “we”, “us”, “our” or “the Museum” refers to North Hertfordshire Museum, while “NHDC” or “the Council” refers to North Herts Council, which owns and runs the Museum. The use of the term “partners” denotes businesses and other organisations who work closely with North Herts Council to provide a service to the public. The term “you”, “user” or “website user” refers to any internet user visiting this website.

More about how we manage personal information.

Data Protection

North Herts Council is the sole owner of the information on this site. We will not sell, share or rent any information on the website to third parties in any way, unless it is stated on the web page at the point of collecting information from you, or it is outlined in this policy statement, or it is required by law.

All personal information collected on the website will be used only for the purpose of delivering the service for which the information was supplied. The information you provide will only be used by North Herts Council and its employees in accordance with the Data Protection Act 2018. The information will not be given to any other organisation or individual except to the extent permitted by the Data Protection Act.

North Herts Council may contact users in order to reply to the issues raised. We will retain all communications in order to produce statistical analysis reports on the comments received.

Read our full Data Protection Statement.


Read more about the way we use cookies on this website.


Access to all our user information is restricted. Only employees who need the information to perform a specific job are granted access to personally identifiable information.

The servers on which we store personally identifiable information are kept in a secure environment which is continually monitored and tested.

Notification of changes

From time to time it will be necessary to update this Privacy Policy. This is in order to ensure our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Any changes to the Privacy Policy will appear on this page.

If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify the users affected. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the Privacy Policy in force at the time the information was collected.